About Us - Background

Civilian Oversight & Complaints Registry

Objectives and Core functions

Civilian Oversight:

  • To monitor police conduct;
  • To oversee the effectiveness and efficiency of the SAPS including receipt of the reports on it;
  • To monitor the implementation of visible policing

The above is done through ensuring SAPS transparency and accountability of its service delivery, and the allocation and redistribution of SAPS resources.

The measurable objectives of these functions are:

  • To monitor police conduct and compliance with all legislation, policies and regulations (physical visits to police stations);
  • Monitor the implementation of visible policing in the Province (especially Sector Policing);
  • Monitoring the effective and efficient functioning of all units in SAPS dealing with women and children (physical visits to Family Violence, Child Protection and Sexual Offences units);
  • An annual community perception survey has been developed and outsourced to check the opinion that communities have on SAPS service delivery.

 

 

 

P.O. Box 119
Bloemfontein
9300

Tel: +27 (0)51 409 8849/50 Fax: +27 (0)51 409 8866